Post by Lauren Benatti on Mar 24, 2016 20:26:15 GMT
What are some of the characteristics of influential communicators?
Influential communicators develop the message, which includes how it is delivered, when it is delivered, and what channel or method is used to deliver it. Influential communicators also deliver the message while knowing their audience and having a great understanding of the audience perception. This way, the communicator can tailor the message to build trust and connect to his or her audience. Finally, a good communicator sustains the message and commits to the ongoing process. This ensures continues feedback, which a good communicator would welcome, and also builds trust.
What negatively impacts communication?
The audience believing that the leader is not sincere, being indecisive, and not being consistent in living the message.
How can a leader ensure they are hearing the bad news as well as the good news?
The leader must first put people at ease and make is clear that candor is welcomed and encouraged. Then, the leader must accept the feedback in the "spirit it was given" and not shoot the messenger. Next, the leader must ask for feedback on a continuous basis, which gets people in the habit of delivered both good and bad news and expressing their opinions (60).
How can a leader ensure a message sticks?
One way to make sure a message sticks is by engaging the audience. I think that people learn and absorb messages the best when they are fully engaged in the process, which may include telling personal stories, inviting audience interaction, breaking into small groups, etc.
What steps can you take to overcome objections with your message?
First, you need to determine and/or anticipate the objection, preferably in advance of delivering the message, then you acknowledge the issue, empathize with the audience, remind the audience of shared experiences, especially positive team affirming ones, deliver the message, and open the door for compromise (101-102).
What strategies can you use to be sure the audience is engage?
1) Stimulate the intellect using compelling facts, 2) Appeal to emotions, you can do this through stories or pictures, and 3) encourage movement (129).
What does it mean to be an authentic presenter?
Being an authentic presenter means having credibility as a presenter. To do this, you should "be yourself" but also reflect the mood of the moment and take cues accordingly, emulate, but don't copy other people, act the part, meaning portraying the confidence of an experienced and credible presenter, and taking the message, not yourself seriously, as making jokes at your own expense is a way to connect with the audience (109-110).
Influential communicators develop the message, which includes how it is delivered, when it is delivered, and what channel or method is used to deliver it. Influential communicators also deliver the message while knowing their audience and having a great understanding of the audience perception. This way, the communicator can tailor the message to build trust and connect to his or her audience. Finally, a good communicator sustains the message and commits to the ongoing process. This ensures continues feedback, which a good communicator would welcome, and also builds trust.
What negatively impacts communication?
The audience believing that the leader is not sincere, being indecisive, and not being consistent in living the message.
How can a leader ensure they are hearing the bad news as well as the good news?
The leader must first put people at ease and make is clear that candor is welcomed and encouraged. Then, the leader must accept the feedback in the "spirit it was given" and not shoot the messenger. Next, the leader must ask for feedback on a continuous basis, which gets people in the habit of delivered both good and bad news and expressing their opinions (60).
How can a leader ensure a message sticks?
One way to make sure a message sticks is by engaging the audience. I think that people learn and absorb messages the best when they are fully engaged in the process, which may include telling personal stories, inviting audience interaction, breaking into small groups, etc.
What steps can you take to overcome objections with your message?
First, you need to determine and/or anticipate the objection, preferably in advance of delivering the message, then you acknowledge the issue, empathize with the audience, remind the audience of shared experiences, especially positive team affirming ones, deliver the message, and open the door for compromise (101-102).
What strategies can you use to be sure the audience is engage?
1) Stimulate the intellect using compelling facts, 2) Appeal to emotions, you can do this through stories or pictures, and 3) encourage movement (129).
What does it mean to be an authentic presenter?
Being an authentic presenter means having credibility as a presenter. To do this, you should "be yourself" but also reflect the mood of the moment and take cues accordingly, emulate, but don't copy other people, act the part, meaning portraying the confidence of an experienced and credible presenter, and taking the message, not yourself seriously, as making jokes at your own expense is a way to connect with the audience (109-110).