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Post by Lindsay Rachow on Mar 24, 2016 20:45:32 GMT
o Confidence o Humorous o Empathic o Being able to “clear the fog” o Good eye contact
• Negatively impacts communication: o Overly confident (too much ego) o Trying to communicate too much in too little time o Not listening to the audience
• How can a leader ensure they are hearing the bad news as well as the good news: o Being able to put “the ego” to the side o Being vulnerable o Asking questions of the audience
• How can a leader ensure a message sticks: o Following up with the audience after
• Steps to overcome objections with your message: o Having people “buy into” your message o Being open to questions and rolling with the resistance o Use motivational interviewing skills
• Strategies to engage an audience: o Using humor o Eye contact o Being “human” with the audience – being themselves
• Authentic presenter: o Being honest and truthful. The presenter believes in what they are presenting to the audience. The presenter believes in the journey.
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