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Post by Marie Sabatino on Mar 11, 2016 1:25:53 GMT
Was it difficult to craft the message? Why or why not?
I did find it difficult to craft this message because I really tried to imagine myself having to deliver this news and what it would actually feel like. That said, the more I was able to bring my heart into this, the more I was able to feel compassionate and authentic about what and how I was communicating.
What were the factors you considered while crafting your message?
Some of the factors I considered when crafting this message was: 1) what is it that needs to be said and what is the best way to say it 2) how do I find a balance with being both direct and sensitive 2) what is the spirit of the team, including their strengths and successes 3) what is the culture and values of the organization and how do I translate this simply and effectively 4) what part do I and others play in finding solutions together 5) how can I make myself available to others in a genuine way.
What were the factors you considered about delivering this message?
Some of the factors I considered when delivering the message was the importance of: 1) bringing select people in individually before communicating the message to a large group 2) conveying a sense of strength despite adversity 3) articulating the importance of my being transparent and available 4) creating an opportunity for questions, concerns and open discussion 5) ensuring that difficult news was shared face-to-face and in an open manner.
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Post by rracine on Mar 11, 2016 6:24:25 GMT
Marie, I think you touched on something very important when you said that you had to bring your heart into this. Emotional intelligence goes a long way when having to deliver news like this to your employees. I think it's crucial that the person delivering the message does their best to get in touch with how their team might be feeling after hearing a message like this.
I also considered whether to share the news with select individuals before communicating it to a large group, but I eventually decided against it. My reasoning behind not sharing with individuals first was that I didn't want anyone spilling the beans before I delivered the message to staff. I think a message like this one requires a lot of tact, and I was hesitant to risk having another staff member or leader slip up and deliver the bad news the wrong way.
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