Post by rreiter on Mar 11, 2016 4:04:46 GMT
Was it difficult to craft the message? Why or why not?
I feel like it is always difficult to craft a message of bad news. It is hard not to craft the message without thinking about delivering it to the employees and how it will affect them. Nobody wants to be the bearer of bad news (even fictional bad news), and it was also difficult to craft the message that remains hopeful without sounding insensitive to the heaviness of the event.
What were the factors you considered while crafting your message?
I considered the weight of the message itself - the fact that it would have a heartbreaking and potentially panicking effect on the people who would be hearing it. I also considered what type of positive message that could be interwoven into the message. I also considered what kind of questions would arise in order to try to answer them in the message up front.
What were the factors you considered about delivering this message?
I considered the tone - remaining calm, being empathetic, and not being too pessimistic. I also considered eye contact and body language so that the staff would not think that they were not getting the whole message.
I feel like it is always difficult to craft a message of bad news. It is hard not to craft the message without thinking about delivering it to the employees and how it will affect them. Nobody wants to be the bearer of bad news (even fictional bad news), and it was also difficult to craft the message that remains hopeful without sounding insensitive to the heaviness of the event.
What were the factors you considered while crafting your message?
I considered the weight of the message itself - the fact that it would have a heartbreaking and potentially panicking effect on the people who would be hearing it. I also considered what type of positive message that could be interwoven into the message. I also considered what kind of questions would arise in order to try to answer them in the message up front.
What were the factors you considered about delivering this message?
I considered the tone - remaining calm, being empathetic, and not being too pessimistic. I also considered eye contact and body language so that the staff would not think that they were not getting the whole message.