Post by rracine on Mar 11, 2016 6:01:06 GMT
Was it difficult to craft the message? Why or why not?
o What were the factors you considered while crafting your message?
o What were the factors you considered about delivering this message?
Crafting this message was pretty difficult for me. I think the biggest challenge was avoiding the use of words that might generate a negative response from my team. Whenever you're talking to staff and you make the slightest reference to their job security, I feel like their senses get heightened and they tend to get nervous. I wanted to find a way to avoid using the word "layoff", and I wanted to make sure I validated the feelings they would be experiencing when listening to my message. I also wanted to make sure that the tone of my speech was positive, calming, yet also motivational. The announcement I was making was that we lost a contract, and it was important that my team didn't feel like I was quitting on them or it was time to look for another job.
While delivering the message, I chose to deliver it in front of all of my staff. I wanted to be able to look them all in the eye and assess their response to the message I was delivering. I also wanted to give them the impression that I was willing to face this issue head-on and I was not going to hide behind an email, or a messenger to deliver the message for me. For news like this, it's important that the staff trusts their leadership and feel that they have a voice to be heard.
o What were the factors you considered while crafting your message?
o What were the factors you considered about delivering this message?
Crafting this message was pretty difficult for me. I think the biggest challenge was avoiding the use of words that might generate a negative response from my team. Whenever you're talking to staff and you make the slightest reference to their job security, I feel like their senses get heightened and they tend to get nervous. I wanted to find a way to avoid using the word "layoff", and I wanted to make sure I validated the feelings they would be experiencing when listening to my message. I also wanted to make sure that the tone of my speech was positive, calming, yet also motivational. The announcement I was making was that we lost a contract, and it was important that my team didn't feel like I was quitting on them or it was time to look for another job.
While delivering the message, I chose to deliver it in front of all of my staff. I wanted to be able to look them all in the eye and assess their response to the message I was delivering. I also wanted to give them the impression that I was willing to face this issue head-on and I was not going to hide behind an email, or a messenger to deliver the message for me. For news like this, it's important that the staff trusts their leadership and feel that they have a voice to be heard.